Shipping & Delivery
SHIPPING & DELIVERY POLICY
Thank you for choosing Mvaly.com as your shopping destination. We want to ensure that you have a seamless and enjoyable shopping experience with us, including timely delivery of your orders. Please read our shipping policy carefully to understand how we handle shipping and delivery of our products.
This Shipping & Delivery Policy is part of our Terms of Use (“Terms”) and should be therefore read alongside our main Terms: https://mvaly.com/terms-and-conditions/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
Processing Time:
Once you place an order for our product, we require a processing time of 1-3 business days. During this time, we will prepare your order, verify payment details, and ensure that the product is in stock and ready for shipment.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer multiple shipping methods for our products, including Free shipping, standard shipping, express shipping, and expedited shipping. The available shipping methods and their associated costs will be displayed during the checkout process. You can choose the shipping method that suits your needs and budget.
Shipping Time:
The shipping time for our products can vary depending on various factors such as the product’s origin, destination, and the chosen shipping method. Typically, you can expect the following shipping times:
Free Shipping: 15-45 business days
Standard Shipping: 10-30 business days
Express Shipping: 7-14 business days
Expedited Shipping: 3-7 business days
Please note that these are estimated shipping times, and actual delivery may be affected by unforeseen circumstances such as customs clearance, holidays, or weather conditions.
Tracking:
Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment. Tracking information will be available on our website, and you will also receive periodic email updates regarding the status of your order.
Shipping Restrictions:
We strive to offer worldwide shipping for our products. However, there may be certain regions or countries where shipping is not available due to legal restrictions or logistical challenges. If your location is not eligible for shipping, we will notify you promptly and cancel the order if necessary. Please check the list of available shipping destinations during the checkout process.
Customs and Duties:
Depending on your country’s regulations, customs duties, taxes, or other fees may be applicable to your order. These charges are the responsibility of the buyer and are not included in the product or shipping costs. Please familiarize yourself with your country’s customs policies and any applicable fees before placing an order.
Order Tracking and Support:
If you have any questions or concerns regarding the shipping of your order, please feel free to contact our customer support team. We will be happy to assist you and provide you with updates on your order’s status.
Please note that the shipping policy outlined above applies specifically to our products purchased from Mvaly.com.
We hope this shipping policy provides you with the necessary information about how we handle shipping and delivery for our products at Mvaly.com. If you have any further queries, please do not hesitate to reach out to us.
If you have any further questions or comments, you may contact us by:
Email: [email protected]
Online contact form: https://mvaly.com/contact-us/